Privacy Policy

Made Better Digital provides website design, website maintenance, digital optimisation and business automation services.

For privacy enquiries, you can contact us using the contact information published on our website.

We may collect information that you voluntarily provide through our website, including:

• Name
• Business name
• Email address
• Telephone number
• Website address
• Information submitted through contact or enquiry forms
• Information provided when requesting a website preview, quotation or service
• Communications between you and Made Better Digital

We may also collect technical information relating to use of our website, such as browser information, device information, IP address and website usage information where permitted by law.

We may process personal information to:

• Respond to enquiries
• Provide quotations and website previews
• Deliver requested services
• Communicate with clients
• Manage customer relationships
• Process payments and invoices
• Maintain and improve our website and services
• Analyse website performance
• Protect our systems against misuse or security threats
• Comply with legal and regulatory obligations

Depending on the circumstances, we process personal information based on one or more lawful bases, including:

• Performance of a contract
• Steps requested before entering into a contract
• Legitimate interests
• Legal obligations
• Consent, where required

Information submitted through our contact forms is used to respond to the relevant enquiry and provide requested information or services.

We do not sell personal information submitted through our website.

If you contact Made Better Digital through WhatsApp or another third-party communication service, your information may also be processed by the relevant service provider according to its own privacy terms.

Our website may use analytics technologies and cookies to understand website usage and improve performance.

Where required by applicable law, non-essential cookies will only be used after consent has been obtained.

Further information may be provided through our cookie notice or consent interface.

We may use trusted third-party service providers to provide hosting, website infrastructure, analytics, communications, automation, payment processing and other services.

These providers may process personal data on our behalf where necessary to provide their services.

Where required, appropriate data processing arrangements and safeguards will be used.

Some service providers may process information outside the European Economic Area.

Where applicable, we will rely on appropriate legal safeguards for international transfers of personal data.

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, including fulfilling contractual, accounting and legal obligations.

Subject to applicable law, you may have the right to:

• Access personal data we hold about you
• Request correction of inaccurate information
• Request deletion of personal data
• Restrict certain processing
• Object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent

You may contact Made Better Digital to exercise these rights.

You may also have the right to lodge a complaint with the relevant data protection authority.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or loss.

No internet-based system can guarantee absolute security.

We may update this Privacy Policy periodically. The latest version will be published on this website with its effective date.

For questions regarding this Privacy Policy or the processing of your personal information, contact Made Better Digital using the contact details published on this website.