AI Receptionists
- AI telephone answering
- Customer question handling
- Lead capture
- Appointment / booking assistance
- Call routing / human transfer
- Call summaries
AI & Automation
Less chasing. More doing.
AI receptionists, lead management and automated workflows that help your business respond faster and let fewer opportunities slip away.
Price
- AI Receptionist
- Custom quote
- Business Automation
- Custom quote
AI receptionist pricing depends on call volume, usage, integrations and configuration. Automation pricing depends on workflows, CRM configuration, integrations and complexity.
- AI receptionists
- AI chat & messaging
- CRM & lead management
- Follow-up automation
- Booking & review workflows
What we can build
AI Chat & Messaging
- Website chat
- Customer enquiry handling
- FAQ responses
- Lead qualification
- Booking assistance
- Automated customer messaging
CRM & Lead Management
- Lead capture
- Customer pipelines
- Centralised enquiry management
- Lead organisation
- Customer journey tracking
Lead Follow-Up Automation
- Automated enquiry responses
- Email follow-ups
- SMS follow-ups where appropriate
- Quote follow-ups
- Lead nurturing
Booking & Appointment Automation
- Online booking workflows
- Confirmations
- Reminders
- Rescheduling workflows
- Follow-ups
Review Automation
- Automated review requests
- Post-service customer review workflows
Functionality depends on how each solution is configured for your business.
What the automation actually does
From the moment someone reaches out, every step runs on its own — so no enquiry sits waiting for someone to notice it.
Step 01
New lead
A call is missed or a form is submitted.
Step 02
Instant response
An automatic text or email goes out within seconds.
Step 03
Lead captured
Their details land in one place, nothing lost.
Step 04
Follow-up
Reminders keep the conversation going for you.
Step 05
Appointment booked
The enquiry turns into a booking on your calendar.
What's included
Example business workflows
Every implementation is configured for your business — not every solution includes every feature.
- Website form → CRM
- Lead → automatic response
- Internal team notification
- Appointment → reminder
- Completed service → review request
- Customer enquiry → follow-up sequence
Functionality depends on how your solution is configured. We agree exactly what will be set up before work begins.
How it works
1. Map the journey
We look at how enquiries arrive today, who handles them and where opportunities go cold.
2. Choose the workflows
We agree which automations matter most for your business and what they should say.
3. Build and connect
Capture, CRM, messaging and notifications are set up and connected together.
4. Run and refine
The system runs day to day, and we adjust workflows as your business changes.
Who it's for
Businesses losing time and opportunities to manual admin, slow replies and forgotten follow-ups.
- Businesses that miss calls while on a job
- Teams handling enquiries across several inboxes
- Quote-driven businesses that need consistent follow-up
Scope
Every AI and automation solution is quoted on its own scope. Call and message usage, third-party subscriptions and high-volume communications may add cost and are agreed up front. We don't guarantee AI performance or third-party integrations we haven't scoped and tested.
Keep it Made Better
Optional ongoing support, maintenance and optimisation after launch.
Frequently asked questions
Ready when you are
Pick whichever is easiest — send us the details, book a short call, or message us directly.
Free growth audit
Want to know where your business is losing customers?
We'll review your website and customer journey and show you where improvements can be made — enquiry flow, response speed, follow-up, reviews and the manual work in between.
- A walkthrough of your current customer journey
- The specific points where enquiries go cold
- A prioritised list of what to fix first
Prefer email or phone? info@madebetterdigital.com · +31 6 40693454