Hotel & Hostel Guest Interfaces
- Mobile-first guest information
- QR / NFC access
- Hotel information and facilities
- Local recommendations
- Guest requests
- Service information
- Optional operational interfaces
Digital Interfaces
Custom digital interfaces for guests, customers and teams.
Branded, mobile-first interfaces your guests or customers open instantly — plus internal dashboards that give your team one simple place to work from.
Price
From €999
Project based
Custom pricing based on functionality and project scope. A multi-part system — for example guest, housekeeping and management interfaces — is quoted on its own scope. Agreed in writing before work begins.
- Hotel & hostel guest interfaces
- Customer portals
- Internal business dashboards
- QR code & NFC access
- No app download
What we can build
Customer Portals
- Branded customer-facing interfaces
- Customer information
- Documents and resources
- Requests
- Booking / service information
- Custom customer functionality
Internal Business Dashboards
- Staff interfaces
- Operational dashboards
- Task / status tracking
- Internal information
- Custom workflows
Real work: Westlake Hotels Amsterdam
View all projectsA customer-facing guest interface plus internal operational dashboards — one connected digital experience for guests, housekeeping and management.
Guest interfaceMobile
Management dashboardDesktop
Housekeeping dashboardDesktop
The Westlake interface is self-contained and is not connected to a hotel PMS or booking system.
What's included
Example: hotel guest experience
Accessed by QR code or NFC touchpoint in the lobby, rooms or reception.
- Hotel information
- Wi-Fi information
- Breakfast, check-in and check-out times
- Hotel facilities
- Transport information
- Bike or equipment rental information
- Local recommendations
- Activities
- Housekeeping requests
- Digital menus and services
- Custom hotel information sections
- No app download required
Housekeeping
- Rooms requiring cleaning
- Guest cleaning requests
- Mark cleaning as in progress
- Mark rooms as clean
- Room status tracking
Management
- Central hotel information management
- Guest-facing information updates
- Services and transport information
- Local recommendations
- Housekeeping visibility
- Operational information
- Staff sign-in
The interface is self-contained. It is not connected to a hotel PMS, channel manager or booking engine unless that is separately scoped and agreed.
How it works
1. Discuss your hotel
A short call about your property, your guests and the questions your reception answers most.
2. Structure and scope
We agree the guest sections, staff dashboards and content, with a fixed price before work begins.
3. Build and brand
We build the interface in your hotel's identity and set up your QR codes and NFC touchpoints.
4. Launch and support
Your team is shown how to update information, and we stay available for changes afterwards.
Who it's for
Hotels, aparthotels, hostels and guest houses that want to answer guest questions instantly and give staff a simple place to work from.
- Properties still handing out printed information folders
- Small reception teams answering the same questions all day
- Hotels that want housekeeping status visible in one place
What isn't included
This is a practical digital interface, not enterprise hotel software. It does not include PMS or booking-engine integration, payment processing, channel management or revenue management. Anything beyond the agreed scope is quoted separately.
Keep it Made Better
Optional ongoing support, maintenance and optimisation after launch.
Frequently asked questions
Ready when you are
Pick whichever is easiest — send us the details, book a short call, or message us directly.
Free growth audit
Want to know where your business is losing customers?
We'll review your website and customer journey and show you where improvements can be made — enquiry flow, response speed, follow-up, reviews and the manual work in between.
- A walkthrough of your current customer journey
- The specific points where enquiries go cold
- A prioritised list of what to fix first
Prefer email or phone? info@madebetterdigital.com · +31 6 40693454